Change Management: How to overcome stakeholders’ resistance to change

Following up on some recent tweets on employee motivation and engagement, I was reacquainted with Gleicher’s Formula for Change, published by Beckhard and Harris (also known as Beckhard and Harris’s Change Equation). Although I agreed with the formula when I first saw it several years ago, I rather dismissed it as a statement of the obvious. On reflection, it is a more powerful tool in change management than I first gave it credit. Continue reading

How to Determine Purchasing Organisation: Purchasing Activity Analysis

Judging by the limited references in the literature on purchasing practice and purchasing organisation, it would seem that purchasing activity analysis is a much underrated tool.

Why is activity analysis an important tool in determining purchasing organisation and establishing good practice? Continue reading

Change Management: 7 Essential Elements of Stakeholder Engagement

Stakeholder engagement is a critical factor in the success of business change, especially business transformations, which may require significant cultural change. Business transformation typically involves people, process and systems changes which need to be delivered in order to produce a step change within the business. The design of effective processes and application of appropriate technology is not enough to ensure success. Insufficient acceptance and adoption of the new processes, arising from inadequate engagement of stakeholders, is a common cause of transformation failures. Continue reading

How to Determine Procurement Organisation – Part 3: The 5 Dimensions in Detail

This is the third in a series of articles which examine the internal and external factors which, when taken into consideration, will indicate the preferred model for procurement within a business. Continue reading

How to Determine Procurement Organisation – Part 2: 5 Dimensions to be Considered

This is the second in a series of articles which examine the internal and external factors which, when taken into consideration, will indicate the preferred model for procurement within a business. Continue reading

How to Implement and Enhance a Gate Process – Part 6: Summary and 7 Top Tips

This is the sixth in a series of articles on how to implement and enhance a gate process. The series offers advice in the context of consumer products. This article is a summary of the first 5 Articles together with my 7 top tips. Continue reading

How to Determine Procurement Organisation – Part 1: 10 Objectives for Procurement

A discussion has been running in the Procurement Professionals Group on LinkedIn to explore why do centralised procurement initiatives often promise substantial savings, then fail to deliver to the bottom line? Apart from historically falling short of expectations, we are facing new issues such as increasing emphasis on corporate social responsibility and sustainability. The discussion prompted me to write a short article setting out 5 models for procurement organisation and start another discussion, Continue reading